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Member |
I’m from UQ,
UQ bought Keizer wheels in 2003. The holes were drilled by a drunk. (They were all over the place). A uni nearby (QUT) bought some Keizer wheels recently, QUT have given their new Keizer wheels to me to fix because the drunk has drilled the holes again. My advice: Do not buy Keizer wheels if you are not in the US. Their quality control seems non-existant. Frank (post editted after a sleep, and a hot cup of tea) This message has been edited. Last edited by: Frank, |
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I have not been contacted by anyone from QUT Motorsports on this matter. Not a call, questioin or comment about any sort of problem. Keizer Racing wheels stands behind all its products weather it is overseas or home. Any piece deemed as faulty would be handled at our expense. We guarantee all our work & have many overseas customers
Wade Huisman SAE sales & Tech. Keizer Racing Wheels Inc. 712-737-3053 kaw@mtcnet.net |
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ill be sending you drawings of what you've produced on monday....
and we can have a nice long chat about it |
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Hey all. Yes we had issues with the machining of the centres, however Keizer have been helpful in rectifying the issue and have informed us they will send us a complete new set within a week.
This message has been edited. Last edited by: matto, Matt Glass QUT Motorsport |
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NO worries Franky. Save yourself the trouble as I can see you are an extremely busy dude. I have contacted QUT and replacements are on the way. When the parts get back we will see what the fuss was all about. It's funny how even before QUT motorsports knew about a problem you were on here blasting away @ my company. I gotta run, Happy hour is about to start.
Wade Huisman Keizer Racing Wheels Inc. 712-737-3053 kaw@mtcnet.net This message has been edited. Last edited by: Kwheels, |
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Kwheels,
Replacing the parts is great. I know you get these things out the door quick (great), If some US team gets a SNAFU, then it’s a case of UPS the parts and it’s only going to cost them a bit of time and a day delivery each way. But, there’s another problem for AUS teams. When you're in another country, the lead-time due to customs / freight / hurricanes / terrorists (even all of the above at once) are considerable and make this a damn nuisance. And considering that’s two teams from Brisbane in a row, with exactly the same problem, then I think it’s time to look at some more diligent inspection techniques, before they leave the door (even if only for overseas deliveries). Here's the CAD of a wheel centre NOTE: the inner hole (for the boss) is not concentric to the outer diameter either.., but the cad says it is the studs are everywhere.. and the wheel outers would never be true to the boss either http://www.uq.edu.au/fsae/wheels/keizer.dxf http://www.uq.edu.au/fsae/wheels/keizer.igs http://www.uq.edu.au/fsae/wheels/keizer.sat http://www.uq.edu.au/fsae/wheels/keizer.stl http://www.uq.edu.au/fsae/wheels/keizer.stp http://www.uq.edu.au/fsae/wheels/keizer.x_t This message has been edited. Last edited by: Frank, |
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maybe we can set up a link in fsae.com website for contacts on all the companies that deals with FSAE.
I figured that by having the database, if any of the teams have problems, they can just contact the company's rep instead of talking to some people randomly and to a new guy each time they talk. We already have people from PE elect., RaceCar Engine. magz, paradigm motorsports and etc. So why not keep the database larger. Feel sorry for those companies that work hard on their products only to be shot down by an unsatisfied minorities. RiNaZ |
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Like I said franky,,, Mixin and Shakin! Would you like that on the rocks? I am sure that UQ and QUT appreciate your involvement as they have both expressed to me in personal emails how they truly feel. & I couldn’t even count how many SAE Championships we have. It Started way back in the 80’s. O-Sorry, just starting a drunken ramble. If any teams have any questions on overseas lead times and procedures that do work well, give us a ring. 2-3 days out the door 4-7 days from the plain to your door. We also have been helping overseas teams with shipping expenses.
Keizer Racing Wheels F-SAE SALES & TECH 712-737-3053 Wade Huisman Shipping detail on last order To Ausie https://wwwapps.ups.com/etracking/tracking.cgi?Requeste...r=1ZW8X6496744140126 |
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For people having issues with wheels, may I reccomend Real Racing Wheels. We have been using them for a few years now and have been quite happy with them. They are affordable, the staff I have spoken with there has been both very helpful and CURTIOUS, and they deliver in a reasonable time. I am unsure about their overseas polices however.
Their webpage is: http://www.realwheel.net/ Jason CalPoly SLO |
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Thanks for the email Jason. And to help you and everyone else out, I actually do not drink if you couldn't read through the sarcasm.
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Just for fun, I checked out the .stp version of your file. It looks like the center bore is about .009" off from the center of the stud bolt circle, but the studs are all within .001" of being on a 100mm circle and equally spaced. What kind of tolerances were you looking for when you call this "all over the place"? I guess the center hole being off could cause a problem. Wade, I'll take a martini if you're passing them around Alumni, University of Washington Structural / Mechanical Engineer, Blue Origin |
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that is wheel 1,
shall i continue with wheel 2-8? ahh denny, have a closer look at the file and for the record, the UQ wheels where untrue in the order of mm's |
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Frank,
This is probably the worst way to handle your problem. If I was a supplier watching over the website, I would think twice about selling anything to your team, never mind sponsoring. If you have a problem with a part, talk to the manufacturer first. I would say a post like this can only be justified, if they repeatedly ignored you. No matter where you go, there will always be sometimes problems with parts and services you get. Learn to deal with it in a mature way. Cheers, Akos |
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I'm confused what you are showing with your cad drawings? are they ones you drew up or downloaded from there site? Our wheels werent the nicest either, but they were dirt cheap and you should know there not BBS quality or whoever just by reading the forums/looking at the pricetag.
Since the rep is reading this, what the heck is up with the huge spline for the 10" centers? its gota be 1.25" dia??? Mike Duwe UWP Alumni Former Drivetrain Leader and Team Captain |
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I didn't look at the drawings, but they don't seem THAT bad from the follow-up comments. You want bad? I'm currently doing a co-op with Hunter Engineering. We make wheel balancers, tire changers, alignment systems, etc. Recently we got a VERY costly 28" wheel in to check out. It had .065" of lateral run-out. Obviously any run-out or errors in a wheel is never good, but keep in mind a wheel will never be perfect. Also, the guys trying to rectify the situation, cut him some slack.
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views expressed by Frank, are those of Frank
not of UQ Racing regards Frank |
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I'm sure glad none of the members of my team embarrass our school's name by getting on here and blasting away at a vendor that works hard to give us a great deal on a product that we need!
University of Kentucky Formula Racing Watch out for the blue car from the bluegrass... |
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your right Korey,
i'm an ungrateful prat anyhow, what would I know about making stuff.. |
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Ooh those are sexy Frank. Good work!
Alumni, University of Washington Structural / Mechanical Engineer, Blue Origin |
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